From 7aef6800458950285679dd1b1f23c3b26058b996 Mon Sep 17 00:00:00 2001
From: SjS <email@example.com>
Date: Wed, 2 Apr 2025 20:06:48 +0800
Subject: [PATCH] =?UTF-8?q?=E5=AE=A2=E6=9C=8D=E7=9B=B8=E5=85=B3=E5=8A=9F?=
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---
 src/api/bst/customerService.js          |  44 +++
 src/views/bst/customerService/index.vue | 387 ++++++++++++++++++++++++
 2 files changed, 431 insertions(+)
 create mode 100644 src/api/bst/customerService.js
 create mode 100644 src/views/bst/customerService/index.vue

diff --git a/src/api/bst/customerService.js b/src/api/bst/customerService.js
new file mode 100644
index 0000000..0d6b88f
--- /dev/null
+++ b/src/api/bst/customerService.js
@@ -0,0 +1,44 @@
+import request from '@/utils/request'
+
+// 查询客服列表
+export function listCustomerService(query) {
+  return request({
+    url: '/bst/customerService/list',
+    method: 'get',
+    params: query
+  })
+}
+
+// 查询客服详细
+export function getCustomerService(id) {
+  return request({
+    url: '/bst/customerService/' + id,
+    method: 'get'
+  })
+}
+
+// 新增客服
+export function addCustomerService(data) {
+  return request({
+    url: '/bst/customerService',
+    method: 'post',
+    data: data
+  })
+}
+
+// 修改客服
+export function updateCustomerService(data) {
+  return request({
+    url: '/bst/customerService',
+    method: 'put',
+    data: data
+  })
+}
+
+// 删除客服
+export function delCustomerService(id) {
+  return request({
+    url: '/bst/customerService/' + id,
+    method: 'delete'
+  })
+}
diff --git a/src/views/bst/customerService/index.vue b/src/views/bst/customerService/index.vue
new file mode 100644
index 0000000..4469b1d
--- /dev/null
+++ b/src/views/bst/customerService/index.vue
@@ -0,0 +1,387 @@
+<template>
+  <div class="app-container">
+    <el-form :model="queryParams" ref="queryForm" size="small" :inline="true" v-show="showSearch" label-width="68px">
+      <el-form-item label="客服信息id" prop="id">
+        <el-input
+          v-model="queryParams.id"
+          placeholder="请输入客服信息id"
+          clearable
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <el-form-item label="所属运营区id" prop="areaId">
+        <el-input
+          v-model="queryParams.areaId"
+          placeholder="请输入所属运营区id"
+          clearable
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <el-form-item label="客服姓名" prop="name">
+        <el-input
+          v-model="queryParams.name"
+          placeholder="请输入客服姓名"
+          clearable
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <el-form-item label="客服电话" prop="contact">
+        <el-input
+          v-model="queryParams.contact"
+          placeholder="请输入客服电话"
+          clearable
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <el-form-item label="工作开始时间" prop="startTime">
+        <el-date-picker clearable
+          v-model="queryParams.startTime"
+          type="date"
+          value-format="yyyy-MM-dd"
+          placeholder="请选择工作开始时间">
+        </el-date-picker>
+      </el-form-item>
+      <el-form-item label="工作结束时间" prop="endTime">
+        <el-date-picker clearable
+          v-model="queryParams.endTime"
+          type="date"
+          value-format="yyyy-MM-dd"
+          placeholder="请选择工作结束时间">
+        </el-date-picker>
+      </el-form-item>
+      <el-form-item label="是否启用" prop="isEnabled">
+        <el-input
+          v-model="queryParams.isEnabled"
+          placeholder="请输入是否启用"
+          clearable
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <el-form-item>
+        <el-button type="primary" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
+        <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
+      </el-form-item>
+    </el-form>
+
+    <el-row :gutter="10" class="mb8">
+      <el-col :span="1.5">
+        <el-button
+          type="primary"
+          plain
+          icon="el-icon-plus"
+          size="mini"
+          @click="handleAdd"
+          v-has-permi="['bst:customerService:add']"
+        >新增</el-button>
+      </el-col>
+      <el-col :span="1.5">
+        <el-button
+          type="danger"
+          plain
+          icon="el-icon-delete"
+          size="mini"
+          :disabled="multiple"
+          @click="handleDelete"
+          v-has-permi="['bst:customerService:remove']"
+        >删除</el-button>
+      </el-col>
+      <el-col :span="1.5">
+        <el-button
+          type="warning"
+          plain
+          icon="el-icon-download"
+          size="mini"
+          @click="handleExport"
+          v-has-permi="['bst:customerService:export']"
+        >导出</el-button>
+      </el-col>
+      <right-toolbar :showSearch.sync="showSearch" @queryTable="getList" :columns="columns"></right-toolbar>
+    </el-row>
+
+    <el-table v-loading="loading" :data="customerServiceList" @selection-change="handleSelectionChange" :default-sort="defaultSort"  @sort-change="onSortChange">
+      <el-table-column type="selection" width="55" align="center" />
+      <template v-for="column of showColumns">
+        <el-table-column
+            :key="column.key"
+            :label="column.label"
+            :prop="column.key"
+            :align="column.align"
+            :min-width="column.minWidth"
+            :sort-orders="orderSorts"
+            :sortable="column.sortable"
+            :show-overflow-tooltip="column.overflow"
+            :width="column.width"
+        >
+          <template slot-scope="d">
+            <template v-if="column.key === 'id'">
+              {{d.row[column.key]}}
+            </template>
+            <template v-else>
+              {{d.row[column.key]}}
+            </template>
+          </template>
+        </el-table-column>
+      </template>
+      <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
+        <template slot-scope="scope">
+          <el-button
+            size="mini"
+            type="text"
+            icon="el-icon-edit"
+            @click="handleUpdate(scope.row)"
+            v-has-permi="['bst:customerService:edit']"
+          >修改</el-button>
+          <el-button
+            size="mini"
+            type="text"
+            icon="el-icon-delete"
+            @click="handleDelete(scope.row)"
+            v-has-permi="['bst:customerService:remove']"
+          >删除</el-button>
+        </template>
+      </el-table-column>
+    </el-table>
+
+    <pagination
+      v-show="total>0"
+      :total="total"
+      :page.sync="queryParams.pageNum"
+      :limit.sync="queryParams.pageSize"
+      @pagination="getList"
+    />
+
+    <!-- 添加或修改客服对话框 -->
+    <el-dialog :title="title" :visible.sync="open" width="500px" append-to-body :close-on-click-modal="false">
+      <el-form ref="form" :model="form" :rules="rules" label-width="80px">
+        <el-row>
+          <form-col :span="span"  label="所属运营区id" prop="areaId">
+            <el-input v-model="form.areaId" placeholder="请输入所属运营区id" />
+          </form-col>
+          <form-col :span="span"  label="客服姓名" prop="name">
+            <el-input v-model="form.name" placeholder="请输入客服姓名" />
+          </form-col>
+          <form-col :span="span"  label="客服电话" prop="contact">
+            <el-input v-model="form.contact" placeholder="请输入客服电话" />
+          </form-col>
+          <form-col :span="span"  label="工作开始时间" prop="startTime">
+            <el-date-picker clearable
+              v-model="form.startTime"
+              type="date"
+              value-format="yyyy-MM-dd"
+              placeholder="请选择工作开始时间">
+            </el-date-picker>
+          </form-col>
+          <form-col :span="span"  label="工作结束时间" prop="endTime">
+            <el-date-picker clearable
+              v-model="form.endTime"
+              type="date"
+              value-format="yyyy-MM-dd"
+              placeholder="请选择工作结束时间">
+            </el-date-picker>
+          </form-col>
+          <form-col :span="span"  label="是否启用" prop="isEnabled">
+            <el-input v-model="form.isEnabled" placeholder="请输入是否启用" />
+          </form-col>
+        </el-row>
+      </el-form>
+      <div slot="footer" class="dialog-footer">
+        <el-button type="primary" @click="submitForm">确 定</el-button>
+        <el-button @click="cancel">取 消</el-button>
+      </div>
+    </el-dialog>
+  </div>
+</template>
+
+<script>
+import { listCustomerService, getCustomerService, delCustomerService, addCustomerService, updateCustomerService } from "@/api/bst/customerService";
+import { $showColumns } from '@/utils/mixins';
+import FormCol from "@/components/FormCol/index.vue";
+
+  // 默认排序字段
+const defaultSort = {
+  prop: "createTime",
+  order: "descending"
+}
+
+export default {
+  name: "CustomerService",
+  mixins: [$showColumns],
+  components: {FormCol},
+  data() {
+    return {
+      span: 24,
+      // 字段列表
+      columns: [
+        {key: 'id', visible: true, label: '客服信息id', minWidth: null, sortable: true, overflow: false, align: 'center', width: null},
+        {key: 'areaId', visible: true, label: '所属运营区id', minWidth: null, sortable: true, overflow: false, align: 'center', width: null},
+        {key: 'name', visible: true, label: '客服姓名', minWidth: null, sortable: true, overflow: false, align: 'center', width: null},
+        {key: 'contact', visible: true, label: '客服电话', minWidth: null, sortable: true, overflow: false, align: 'center', width: null},
+        {key: 'startTime', visible: true, label: '工作开始时间', minWidth: null, sortable: false, overflow: false, align: 'center', width: "100"},
+        {key: 'endTime', visible: true, label: '工作结束时间', minWidth: null, sortable: false, overflow: false, align: 'center', width: "100"},
+        {key: 'isEnabled', visible: true, label: '是否启用', minWidth: null, sortable: true, overflow: false, align: 'center', width: null},
+      ],
+      // 排序方式
+      orderSorts: ['ascending', 'descending', null],
+      // 遮罩层
+      loading: true,
+      // 选中数组
+      ids: [],
+      // 非单个禁用
+      single: true,
+      // 非多个禁用
+      multiple: true,
+      // 显示搜索条件
+      showSearch: true,
+      // 总条数
+      total: 0,
+      // 客服表格数据
+      customerServiceList: [],
+      // 弹出层标题
+      title: "",
+      // 是否显示弹出层
+      open: false,
+      defaultSort,
+      // 查询参数
+      queryParams: {
+        pageNum: 1,
+        pageSize: 20,
+        orderByColumn: defaultSort.prop,
+        isAsc: defaultSort.order,
+        id: null,
+        areaId: null,
+        name: null,
+        contact: null,
+        startTime: null,
+        endTime: null,
+        isEnabled: null,
+      },
+      // 表单参数
+      form: {},
+      // 表单校验
+      rules: {
+        contact: [
+          { required: true, message: "客服电话不能为空", trigger: "blur" }
+        ],
+        startTime: [
+          { required: true, message: "工作开始时间不能为空", trigger: "blur" }
+        ],
+        createTime: [
+          { required: true, message: "创建时间不能为空", trigger: "blur" }
+        ]
+      }
+    };
+  },
+  created() {
+    this.getList();
+  },
+  methods: {
+    /** 当排序按钮被点击时触发 **/
+    onSortChange(column) {
+      if (column.order == null) {
+        this.queryParams.orderByColumn = defaultSort.prop;
+        this.queryParams.isAsc = defaultSort.order;
+      } else {
+        this.queryParams.orderByColumn = column.prop;
+        this.queryParams.isAsc = column.order;
+      }
+      this.getList();
+    },
+    /** 查询客服列表 */
+    getList() {
+      this.loading = true;
+      listCustomerService(this.queryParams).then(response => {
+        this.customerServiceList = response.rows;
+        this.total = response.total;
+        this.loading = false;
+      });
+    },
+    // 取消按钮
+    cancel() {
+      this.open = false;
+      this.reset();
+    },
+    // 表单重置
+    reset() {
+      this.form = {
+        id: null,
+        areaId: null,
+        name: null,
+        contact: null,
+        startTime: null,
+        endTime: null,
+        isEnabled: null,
+        createTime: null
+      };
+      this.resetForm("form");
+    },
+    /** 搜索按钮操作 */
+    handleQuery() {
+      this.queryParams.pageNum = 1;
+      this.getList();
+    },
+    /** 重置按钮操作 */
+    resetQuery() {
+      this.resetForm("queryForm");
+      this.handleQuery();
+    },
+    // 多选框选中数据
+    handleSelectionChange(selection) {
+      this.ids = selection.map(item => item.id)
+      this.single = selection.length!==1
+      this.multiple = !selection.length
+    },
+    /** 新增按钮操作 */
+    handleAdd() {
+      this.reset();
+      this.open = true;
+      this.title = "添加客服";
+    },
+    /** 修改按钮操作 */
+    handleUpdate(row) {
+      this.reset();
+      const id = row.id || this.ids
+      getCustomerService(id).then(response => {
+        this.form = response.data;
+        this.open = true;
+        this.title = "修改客服";
+      });
+    },
+    /** 提交按钮 */
+    submitForm() {
+      this.$refs["form"].validate(valid => {
+        if (valid) {
+          if (this.form.id != null) {
+            updateCustomerService(this.form).then(response => {
+              this.$modal.msgSuccess("修改成功");
+              this.open = false;
+              this.getList();
+            });
+          } else {
+            addCustomerService(this.form).then(response => {
+              this.$modal.msgSuccess("新增成功");
+              this.open = false;
+              this.getList();
+            });
+          }
+        }
+      });
+    },
+    /** 删除按钮操作 */
+    handleDelete(row) {
+      const ids = row.id || this.ids;
+      this.$modal.confirm('是否确认删除客服编号为"' + ids + '"的数据项？').then(function() {
+        return delCustomerService(ids);
+      }).then(() => {
+        this.getList();
+        this.$modal.msgSuccess("删除成功");
+      }).catch(() => {});
+    },
+    /** 导出按钮操作 */
+    handleExport() {
+      this.download('bst/customerService/export', {
+        ...this.queryParams
+      }, `customerService_${new Date().getTime()}.xlsx`)
+    }
+  }
+};
+</script>