OfficeSystem/pages/customer-detail/index.vue

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2025-11-07 09:59:46 +08:00
<template>
<view class="customer-detail-page">
<!-- 自定义导航栏 -->
<view class="custom-navbar">
<view class="navbar-content">
<text class="nav-btn" @click="handleBack"></text>
<text class="nav-title">{{ customerDetail.name || '客户详情' }}</text>
<text class="nav-btn" style="opacity: 0;">占位</text>
</view>
</view>
<!-- 客户摘要卡片 -->
<view class="customer-summary-card">
<view class="summary-row">
<view class="summary-item">
<text class="summary-label">客户状态</text>
<view class="status-badge" :class="getStatusClass(customerDetail.status)">
<text>{{ getStatusText(customerDetail.status) }}</text>
</view>
</view>
<view class="summary-item">
<text class="summary-label">客户星级</text>
<view class="stars">
<text
class="star"
v-for="i in 5"
:key="i"
:class="{ 'filled': i <= getRatingFromIntentLevel(customerDetail.intentLevel) }"
></text>
</view>
</view>
</view>
<view class="summary-row">
<view class="summary-item">
<text class="summary-label">客户归属</text>
<text class="summary-value">{{ customerDetail.followName || '未分配' }}</text>
</view>
<view class="summary-item">
<text class="summary-label">客户类型</text>
<text class="summary-value">{{ customerDetail.customerType || '--' }}</text>
</view>
</view>
<view class="summary-row">
<view class="summary-item">
<text class="summary-label">联系人</text>
<text class="summary-value">{{ customerDetail.contactName || customerDetail.name || '--' }}</text>
</view>
<view class="summary-item">
<text class="summary-label">最近跟进</text>
<text class="summary-value">{{ formatDateTime(customerDetail.lastFollowTime) }}</text>
</view>
</view>
</view>
<!-- 标签页导航 -->
<view class="tab-navigation">
<view
class="tab-item"
:class="{ active: activeTab === 'followup' }"
@click="switchTab('followup')"
>
<text>跟进动态</text>
</view>
<view
class="tab-item"
:class="{ active: activeTab === 'projects' }"
@click="switchTab('projects')"
>
<text>项目列表</text>
</view>
<view
class="tab-item"
:class="{ active: activeTab === 'info' }"
@click="switchTab('info')"
>
<text>客户信息</text>
</view>
</view>
<!-- 内容区域 -->
<scroll-view class="content-scroll" scroll-y>
<!-- 跟进动态标签页 -->
<view class="tab-content" v-if="activeTab === 'followup'">
<view class="followup-timeline">
<view
class="followup-item"
v-for="(item, index) in followupList"
:key="index"
@click="handleFollowupClick(item)"
>
<view class="timeline-dot">
<text class="dot-date">{{ formatDate(item.createTime) }}</text>
</view>
<view class="followup-content">
<view class="followup-header">
<image
class="followup-avatar"
:src="item.userAvatar || '/static/default-avatar.png'"
mode="aspectFill"
/>
<view class="followup-user-info">
<text class="followup-user-name">{{ item.userName }}</text>
<text class="followup-user-role">{{ item.userRole || '销售经理' }}</text>
</view>
<text class="followup-arrow"></text>
</view>
<text class="followup-text">{{ item.content }}</text>
<text class="followup-time">{{ formatDateTime(item.createTime) }}</text>
</view>
</view>
<view class="empty-state" v-if="followupList.length === 0">
<text>暂无跟进记录</text>
</view>
</view>
</view>
<!-- 项目列表标签页 -->
<view class="tab-content" v-if="activeTab === 'projects'">
<view class="project-list">
<view
class="project-card"
v-for="(project, index) in projectList"
:key="index"
>
<view class="project-header">
<view class="project-status-tag" :class="getProjectStatusClass(project.status)">
<text>{{ getProjectStatusText(project.status) }}</text>
</view>
<text class="project-more" @click.stop="handleProjectMore(project)"></text>
</view>
<text class="project-name">{{ project.name }}</text>
<view class="project-progress">
<view class="progress-bar">
<view
class="progress-fill"
:style="{ width: project.progress + '%' }"
></view>
</view>
<text class="progress-text">{{ project.progress }}%</text>
</view>
<view class="project-participants">
<text class="participants-text">{{ formatParticipants(project.participants) }}</text>
</view>
<view class="project-deadline" :class="{ 'overdue': project.isOverdue }">
<text class="deadline-icon">🕐</text>
<text class="deadline-text">{{ formatDeadline(project) }}</text>
</view>
</view>
<view class="empty-state" v-if="projectList.length === 0">
<text>暂无项目</text>
</view>
</view>
</view>
<!-- 客户信息标签页 -->
<view class="tab-content" v-if="activeTab === 'info'">
<view class="info-section">
<view class="section-title">
<view class="title-line"></view>
<text>基础信息</text>
</view>
<view class="info-item">
<text class="info-label">客户名称</text>
<text class="info-value">{{ customerDetail.name || '--' }}</text>
</view>
<view class="info-item">
<text class="info-label">联系电话</text>
<text class="info-value">{{ customerDetail.mobile || '--' }}</text>
</view>
<view class="info-item">
<text class="info-label">微信号</text>
<text class="info-value">{{ customerDetail.wechat || '--' }}</text>
</view>
<view class="info-item">
<text class="info-label">客户来源</text>
<text class="info-value">{{ customerDetail.source || '--' }}</text>
</view>
<view class="info-item">
<text class="info-label">客户意向</text>
<text class="info-value">{{ customerDetail.intent || '--' }}</text>
</view>
<view class="info-item">
<text class="info-label">意向强度</text>
<text class="info-value">{{ getIntentStrengthText(customerDetail.intentLevel) }}</text>
</view>
<view class="info-item">
<text class="info-label">客户地区</text>
<text class="info-value">{{ formatRegion(customerDetail.region, customerDetail.city) }}</text>
</view>
<view class="info-item">
<text class="info-label">工作微信</text>
<text class="info-value">{{ customerDetail.workWechat || '--' }}</text>
</view>
</view>
<view class="info-section">
<view class="section-title">
<view class="title-line"></view>
<text>其他信息</text>
</view>
<view class="info-item">
<text class="info-label">客户星级</text>
<view class="info-value-stars">
<text
class="star"
v-for="i in 5"
:key="i"
:class="{ 'filled': i <= getRatingFromIntentLevel(customerDetail.intentLevel) }"
></text>
</view>
</view>
<view class="info-item">
<text class="info-label">备注</text>
<text class="info-value">{{ customerDetail.remark || '--' }}</text>
</view>
<view class="info-item">
<text class="info-label">顾虑点</text>
<text class="info-value">{{ customerDetail.concerns || '--' }}</text>
</view>
<view class="info-item">
<text class="info-label">痛点</text>
<text class="info-value">{{ customerDetail.painPoints || '--' }}</text>
</view>
<view class="info-item">
<text class="info-label">关注点</text>
<text class="info-value">{{ customerDetail.focusPoints || '--' }}</text>
</view>
<view class="info-item">
<text class="info-label">需求点</text>
<text class="info-value">{{ customerDetail.requirements || '--' }}</text>
</view>
</view>
</view>
</scroll-view>
<!-- 底部操作栏 -->
<view class="bottom-actions">
<view class="action-btn" @click="handleNewFollowup">
<text class="action-icon"></text>
<text class="action-text">写新跟进</text>
</view>
<view class="action-btn" @click="handleNewTask">
<text class="action-icon"></text>
<text class="action-text">新建任务</text>
</view>
<view class="action-btn" @click="handleCall">
<text class="action-icon"></text>
<text class="action-text">拨打电话</text>
</view>
<view class="action-btn" @click="handleMore">
<text class="action-icon"></text>
<text class="action-text">更多操作</text>
</view>
</view>
</view>
</template>
<script setup>
import { ref, onMounted } from 'vue';
import { onLoad } from '@dcloudio/uni-app';
import { getCustomerDetail, getCustomerFollowupList, getCustomerProjects } from '@/common/api';
// 页面参数
const customerId = ref('');
const customerDetail = ref({});
const activeTab = ref('followup');
const followupList = ref([]);
const projectList = ref([]);
const loading = ref(false);
// 获取页面参数
onLoad((options) => {
if (options && options.id) {
customerId.value = options.id;
loadCustomerDetail();
loadFollowupList();
}
});
// 切换标签页
const switchTab = (tab) => {
activeTab.value = tab;
if (tab === 'followup' && followupList.value.length === 0) {
loadFollowupList();
} else if (tab === 'projects' && projectList.value.length === 0) {
loadProjectList();
}
};
// 加载客户详情
const loadCustomerDetail = async () => {
if (!customerId.value) return;
loading.value = true;
try {
const res = await getCustomerDetail(customerId.value);
if (res) {
customerDetail.value = res;
}
} catch (error) {
console.error('加载客户详情失败:', error);
uni.$uv.toast('加载客户详情失败');
} finally {
loading.value = false;
}
};
// 加载跟进动态列表
const loadFollowupList = async () => {
if (!customerId.value) return;
try {
const res = await getCustomerFollowupList(customerId.value);
if (res && Array.isArray(res)) {
followupList.value = res;
} else if (res && res.rows && Array.isArray(res.rows)) {
followupList.value = res.rows;
}
} catch (error) {
console.error('加载跟进动态失败:', error);
}
};
// 加载项目列表
const loadProjectList = async () => {
if (!customerId.value) return;
try {
const res = await getCustomerProjects(customerId.value);
if (res && Array.isArray(res)) {
projectList.value = res;
} else if (res && res.rows && Array.isArray(res.rows)) {
projectList.value = res.rows;
}
} catch (error) {
console.error('加载项目列表失败:', error);
}
};
// 获取状态样式类
const getStatusClass = (status) => {
return {
'status-following': status === '1',
'status-pending': status === '2'
};
};
// 获取状态文本
const getStatusText = (status) => {
const statusMap = {
'1': '正在跟进',
'2': '待跟进',
'3': '其他',
'4': '无效客户'
};
return statusMap[status] || '未知';
};
// 根据意向等级获取星级
const getRatingFromIntentLevel = (intentLevel) => {
const levelMap = {
'1': 5,
'2': 3
};
return levelMap[intentLevel] || 0;
};
// 格式化日期时间
const formatDateTime = (dateTime) => {
if (!dateTime) return '暂无';
try {
const date = new Date(dateTime);
const year = date.getFullYear();
const month = String(date.getMonth() + 1).padStart(2, '0');
const day = String(date.getDate()).padStart(2, '0');
const hours = String(date.getHours()).padStart(2, '0');
const minutes = String(date.getMinutes()).padStart(2, '0');
return `${year}-${month}-${day} ${hours}:${minutes}`;
} catch (e) {
return dateTime;
}
};
// 格式化日期(仅显示月-日)
const formatDate = (dateTime) => {
if (!dateTime) return '';
try {
const date = new Date(dateTime);
const month = String(date.getMonth() + 1).padStart(2, '0');
const day = String(date.getDate()).padStart(2, '0');
return `${month}-${day}`;
} catch (e) {
return '';
}
};
// 获取项目状态样式类
const getProjectStatusClass = (status) => {
return {
'status-developing': status === 'developing' || status === '1',
'status-expiring': status === 'expiring' || status === '2'
};
};
// 获取项目状态文本
const getProjectStatusText = (status) => {
const statusMap = {
'developing': '开发中',
'expiring': '即将到期',
'1': '开发中',
'2': '即将到期'
};
return statusMap[status] || '未知';
};
// 格式化参与人
const formatParticipants = (participants) => {
if (!participants || !Array.isArray(participants)) return '--';
if (participants.length <= 4) {
return participants.join('、');
}
const firstFour = participants.slice(0, 4).join('、');
return `${firstFour}${participants.length}`;
};
// 格式化截止日期
const formatDeadline = (project) => {
if (!project.deadline) return '--';
const deadline = new Date(project.deadline);
const now = new Date();
const diffTime = deadline - now;
const diffDays = Math.ceil(diffTime / (1000 * 60 * 60 * 24));
if (diffDays < 0) {
return `逾期${Math.abs(diffDays)}${formatDateTime(project.deadline)}`;
} else {
return `剩余${diffDays}${formatDateTime(project.deadline)}`;
}
};
// 格式化地区
const formatRegion = (region, city) => {
if (!region && !city) return '--';
return [region, city].filter(Boolean).join('/');
};
// 获取意向强度文本
const getIntentStrengthText = (intentLevel) => {
const levelMap = {
'1': '高',
'2': '中',
'3': '低'
};
return levelMap[intentLevel] || '--';
};
// 返回
const handleBack = () => {
uni.navigateBack();
};
// 跟进项点击
const handleFollowupClick = (item) => {
// 可以跳转到跟进详情
console.log('点击跟进:', item);
};
// 项目更多操作
const handleProjectMore = (project) => {
uni.showActionSheet({
itemList: ['查看详情', '编辑项目', '删除项目'],
success: (res) => {
console.log('选择了第' + (res.tapIndex + 1) + '个选项');
}
});
};
// 写新跟进
const handleNewFollowup = () => {
uni.navigateTo({
url: `/pages/customer-follow/index?customerId=${customerId.value}&customerName=${customerDetail.value.name}`
});
};
// 新建任务
const handleNewTask = () => {
uni.navigateTo({
url: `/pages/customer-tasks/index?customerId=${customerId.value}&customerName=${customerDetail.value.name}`
});
};
// 拨打电话
const handleCall = () => {
if (customerDetail.value.mobile) {
uni.makePhoneCall({
phoneNumber: customerDetail.value.mobile,
fail: (err) => {
console.error('拨打电话失败:', err);
uni.$uv.toast('拨打电话失败');
}
});
} else {
uni.$uv.toast('客户未设置电话号码');
}
};
// 更多操作
const handleMore = () => {
uni.showActionSheet({
itemList: ['编辑客户', '删除客户', '分享客户'],
success: (res) => {
console.log('选择了第' + (res.tapIndex + 1) + '个选项');
if (res.tapIndex === 0) {
// 编辑客户
uni.navigateTo({
url: `/pages/edit-customer/index?id=${customerId.value}`
});
}
}
});
};
// 组件挂载时的初始化(如果需要)
onMounted(() => {
// 数据已在 onLoad 中加载
});
</script>
<style lang="scss" scoped>
.customer-detail-page {
display: flex;
flex-direction: column;
height: 100vh;
background-color: #f5f5f5;
}
.custom-navbar {
background-color: #fff;
padding-top: var(--status-bar-height, 0);
box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
position: relative;
z-index: 100;
}
.navbar-content {
display: flex;
align-items: center;
justify-content: space-between;
height: 44px;
padding: 0 16px;
}
.nav-btn {
font-size: 24px;
color: #333;
font-weight: bold;
min-width: 44px;
text-align: center;
}
.nav-title {
font-size: 18px;
font-weight: 600;
color: #333;
flex: 1;
text-align: center;
}
.customer-summary-card {
background-color: #fff;
padding: 16px;
margin-bottom: 8px;
}
.summary-row {
display: flex;
margin-bottom: 12px;
&:last-child {
margin-bottom: 0;
}
}
.summary-item {
flex: 1;
display: flex;
flex-direction: column;
&:first-child {
margin-right: 16px;
}
}
.summary-label {
font-size: 12px;
color: #999;
margin-bottom: 4px;
}
.summary-value {
font-size: 14px;
color: #333;
}
.status-badge {
display: inline-block;
padding: 2px 8px;
border-radius: 4px;
font-size: 12px;
&.status-following {
background-color: #e3f2fd;
color: #1976d2;
}
&.status-pending {
background-color: #f5f5f5;
color: #666;
}
}
.stars {
display: flex;
gap: 2px;
}
.star {
font-size: 14px;
color: #ddd;
&.filled {
color: #ffc107;
}
}
.tab-navigation {
display: flex;
background-color: #fff;
border-bottom: 1px solid #eee;
padding: 0 16px;
}
.tab-item {
flex: 1;
padding: 12px 0;
text-align: center;
position: relative;
text {
font-size: 14px;
color: #666;
}
&.active {
text {
color: #1976d2;
font-weight: 600;
}
&::after {
content: '';
position: absolute;
bottom: 0;
left: 0;
right: 0;
height: 2px;
background-color: #1976d2;
}
}
}
.content-scroll {
flex: 1;
overflow-y: auto;
}
.tab-content {
padding: 16px;
}
// 跟进动态样式
.followup-timeline {
position: relative;
}
.followup-item {
display: flex;
margin-bottom: 16px;
background-color: #fff;
border-radius: 8px;
padding: 12px;
box-shadow: 0 1px 4px rgba(0, 0, 0, 0.05);
}
.timeline-dot {
width: 50px;
display: flex;
align-items: flex-start;
justify-content: center;
padding-top: 4px;
}
.dot-date {
font-size: 12px;
color: #1976d2;
font-weight: 600;
}
.followup-content {
flex: 1;
display: flex;
flex-direction: column;
}
.followup-header {
display: flex;
align-items: center;
margin-bottom: 8px;
}
.followup-avatar {
width: 32px;
height: 32px;
border-radius: 16px;
margin-right: 8px;
}
.followup-user-info {
flex: 1;
display: flex;
flex-direction: column;
}
.followup-user-name {
font-size: 14px;
color: #333;
font-weight: 500;
}
.followup-user-role {
font-size: 12px;
color: #999;
}
.followup-arrow {
font-size: 18px;
color: #ccc;
}
.followup-text {
font-size: 14px;
color: #666;
line-height: 1.5;
margin-bottom: 8px;
}
.followup-time {
font-size: 12px;
color: #999;
}
// 项目列表样式
.project-card {
background-color: #fff;
border-radius: 8px;
padding: 16px;
margin-bottom: 12px;
box-shadow: 0 1px 4px rgba(0, 0, 0, 0.05);
}
.project-header {
display: flex;
justify-content: space-between;
align-items: center;
margin-bottom: 12px;
}
.project-status-tag {
padding: 4px 12px;
border-radius: 4px;
font-size: 12px;
&.status-developing {
background-color: #e3f2fd;
color: #1976d2;
}
&.status-expiring {
background-color: #fff3e0;
color: #f57c00;
}
}
.project-more {
font-size: 18px;
color: #999;
transform: rotate(90deg);
}
.project-name {
font-size: 16px;
font-weight: 600;
color: #333;
margin-bottom: 12px;
display: block;
}
.project-progress {
display: flex;
align-items: center;
margin-bottom: 12px;
}
.progress-bar {
flex: 1;
height: 6px;
background-color: #f0f0f0;
border-radius: 3px;
overflow: hidden;
margin-right: 8px;
}
.progress-fill {
height: 100%;
background-color: #1976d2;
border-radius: 3px;
transition: width 0.3s;
}
.progress-text {
font-size: 12px;
color: #1976d2;
font-weight: 600;
}
.project-participants {
margin-bottom: 8px;
}
.participants-text {
font-size: 12px;
color: #666;
}
.project-deadline {
display: flex;
align-items: center;
&.overdue {
.deadline-text {
color: #f44336;
}
}
}
.deadline-icon {
font-size: 14px;
margin-right: 4px;
}
.deadline-text {
font-size: 12px;
color: #666;
}
// 客户信息样式
.info-section {
background-color: #fff;
border-radius: 8px;
padding: 16px;
margin-bottom: 12px;
}
.section-title {
display: flex;
align-items: center;
margin-bottom: 16px;
}
.title-line {
width: 3px;
height: 16px;
background-color: #1976d2;
margin-right: 8px;
}
.section-title text {
font-size: 16px;
font-weight: 600;
color: #333;
}
.info-item {
display: flex;
padding: 12px 0;
border-bottom: 1px solid #f5f5f5;
&:last-child {
border-bottom: none;
}
}
.info-label {
width: 100px;
font-size: 14px;
color: #666;
flex-shrink: 0;
}
.info-value {
flex: 1;
font-size: 14px;
color: #333;
text-align: right;
}
.info-value-stars {
flex: 1;
display: flex;
justify-content: flex-end;
gap: 2px;
}
.empty-state {
text-align: center;
padding: 40px 0;
color: #999;
font-size: 14px;
}
// 底部操作栏
.bottom-actions {
display: flex;
background-color: #fff;
border-top: 1px solid #eee;
padding: 8px 0;
padding-bottom: calc(8px + env(safe-area-inset-bottom));
box-shadow: 0 -2px 8px rgba(0, 0, 0, 0.05);
}
.action-btn {
flex: 1;
display: flex;
flex-direction: column;
align-items: center;
justify-content: center;
padding: 8px;
}
.action-icon {
font-size: 20px;
color: #1976d2;
margin-bottom: 4px;
}
.action-text {
font-size: 12px;
color: #666;
}
</style>