2025-08-25 14:45:41 +08:00
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<template>
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<view v-if="visible" class="modal-overlay" @click="handleOverlayClick">
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<view class="modal-container" @click.stop>
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<!-- 头部 -->
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<view class="modal-header">
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<view class="header-content">
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<view class="header-text">
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<text class="title">联系客服</text>
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<text class="subtitle">为您解决难题</text>
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</view>
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</view>
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<view class="close-btn" @click="handleClose">
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<text class="close-icon">×</text>
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</view>
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</view>
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<!-- 客服信息 -->
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<view class="service-section">
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<text class="section-title">订单要售后:</text>
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<!-- 客服列表 -->
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<view class="service-list">
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<view v-for="(service, index) in serviceList" :key="index" class="service-item">
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<view class="service-info">
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<view class="service-name">
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<text class="name">{{ service.name }}</text>
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2025-08-30 10:07:50 +08:00
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<text class="phone">{{ service.contact }}</text>
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2025-08-25 14:45:41 +08:00
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</view>
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<view class="work-time">
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<text class="time-label">工作时间:</text>
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2025-08-30 10:07:50 +08:00
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<text class="time-value">{{ service.startTime }}~{{ service.entTime }}</text>
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2025-08-25 14:45:41 +08:00
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</view>
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</view>
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<view class="call-btn" @click="handleCall(service)">
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<text class="call-icon">📞</text>
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<text class="call-text">拨打</text>
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</view>
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</view>
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</view>
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</view>
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<!-- 底部提示 -->
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<view class="modal-footer">
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<text class="footer-tip">客服电话高峰期可能遇忙,请耐心等待</text>
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</view>
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</view>
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</view>
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</template>
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<script setup>
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2025-09-01 10:22:32 +08:00
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import { ref, defineProps, defineEmits, onMounted, watch } from 'vue'
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2025-08-30 10:07:50 +08:00
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import { getCustomerList } from '../../api/customer/customer'
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2025-08-25 14:45:41 +08:00
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// 定义props
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const props = defineProps({
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visible: {
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type: Boolean,
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default: false,
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},
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})
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// 定义emits
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const emit = defineEmits(['close'])
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2025-08-30 10:07:50 +08:00
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// 响应式数据
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const serviceList = ref([])
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2025-08-25 14:45:41 +08:00
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// 关闭弹窗
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const handleClose = () => {
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emit('close')
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}
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// 点击遮罩层关闭
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const handleOverlayClick = () => {
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handleClose()
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}
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// 拨打电话
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const handleCall = service => {
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2025-09-01 10:22:32 +08:00
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// 添加调试日志
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console.log('拨打电话 - service对象:', service)
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console.log('工作时间字段:', {
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startTime: service.startTime,
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entTime: service.entTime,
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hasStartTime: !!service.startTime,
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hasEntTime: !!service.entTime
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})
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2025-08-25 14:45:41 +08:00
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uni.showModal({
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title: '确认拨打电话',
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2025-08-30 10:07:50 +08:00
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content: `是否拨打 ${service.name} 的电话 ${service.contact}?`,
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2025-08-25 14:45:41 +08:00
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success: res => {
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if (res.confirm) {
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// 检查当前时间是否在工作时间内
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const now = new Date()
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const currentTime = now.getHours() * 10000 + now.getMinutes() * 100 + now.getSeconds()
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2025-09-01 10:22:32 +08:00
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// 解析工作时间 - 使用 startTime 和 entTime 字段
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if (service.startTime && service.entTime) {
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const start = parseInt(service.startTime.replace(/:/g, ''))
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const end = parseInt(service.entTime.replace(/:/g, ''))
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if (currentTime >= start && currentTime <= end) {
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// 在工作时间内,直接拨打电话
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uni.makePhoneCall({
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phoneNumber: service.contact,
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success: () => {
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console.log('拨打电话成功')
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},
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fail: err => {
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console.error('拨打电话失败:', err)
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uni.showToast({
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title: '拨打电话失败',
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icon: 'none',
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})
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},
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})
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} else {
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// 不在工作时间内,提示用户
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uni.showModal({
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title: '温馨提示',
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content: `${service.name} 当前不在工作时间内,是否仍要拨打?`,
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success: res => {
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if (res.confirm) {
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uni.makePhoneCall({
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phoneNumber: service.contact,
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success: () => {
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console.log('拨打电话成功')
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},
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fail: err => {
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console.error('拨打电话失败:', err)
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uni.showToast({
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title: '拨打电话失败',
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icon: 'none',
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})
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},
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})
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}
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},
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})
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}
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} else {
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// 如果没有工作时间信息,直接拨打电话
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2025-08-25 14:45:41 +08:00
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uni.makePhoneCall({
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2025-08-30 10:07:50 +08:00
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phoneNumber: service.contact,
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2025-08-25 14:45:41 +08:00
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success: () => {
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console.log('拨打电话成功')
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},
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fail: err => {
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console.error('拨打电话失败:', err)
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uni.showToast({
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title: '拨打电话失败',
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icon: 'none',
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})
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},
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})
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}
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}
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},
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})
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}
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2025-08-30 10:07:50 +08:00
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// 获取客服列表
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const fetchCustomerList = async () => {
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try {
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console.log('开始获取客服列表...')
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console.log('当前弹窗状态:', props.visible)
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const response = await getCustomerList()
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console.log('API响应:', response)
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if (response && response.data) {
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serviceList.value = response.data
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console.log('客服列表获取成功:', serviceList.value)
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2025-09-01 10:22:32 +08:00
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// 添加详细的数据结构日志
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if (serviceList.value.length > 0) {
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console.log('第一个客服对象结构:', serviceList.value[0])
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console.log('所有客服对象:', serviceList.value.map(service => ({
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name: service.name,
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contact: service.contact,
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startTime: service.startTime,
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entTime: service.entTime
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})))
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}
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2025-08-30 10:07:50 +08:00
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} else {
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console.warn('API响应中没有data字段:', response)
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}
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} catch (error) {
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console.error('获取客服列表失败:', error)
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// 隐藏加载状态
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uni.hideLoading()
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uni.showToast({
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title: '获取客服信息失败',
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icon: 'none',
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})
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}
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}
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// 组件挂载时也尝试获取一次数据
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onMounted(() => {
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console.log('组件挂载,visible状态:', props.visible)
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fetchCustomerList()
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})
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2025-09-01 10:22:32 +08:00
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// 监听 visible 属性变化,当弹窗显示时获取客服列表
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watch(props.visible, (newVal, oldVal) => {
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if (newVal && !oldVal) {
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fetchCustomerList()
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}
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}, { immediate: true }) // immediate: true 确保在组件挂载时也触发一次
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2025-08-25 14:45:41 +08:00
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</script>
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<style scoped>
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.modal-overlay {
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position: fixed;
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top: 0;
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left: 0;
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right: 0;
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bottom: 0;
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background-color: rgba(0, 0, 0, 0.5);
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display: flex;
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align-items: center;
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justify-content: center;
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z-index: 9999;
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animation: fadeIn 0.3s ease-out;
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}
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.modal-container {
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width: 90%;
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max-width: 600rpx;
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background: linear-gradient(135deg, #f8f9ff 0%, #ffffff 100%);
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border-radius: 24rpx;
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box-shadow: 0 20rpx 60rpx rgba(0, 0, 0, 0.15);
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overflow: hidden;
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animation: slideUp 0.3s ease-out;
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}
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.modal-header {
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position: relative;
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padding: 40rpx 40rpx 20rpx;
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background: linear-gradient(135deg, #f15a04 0%, #f15a04 100%);
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}
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.header-content {
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display: flex;
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align-items: center;
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justify-content: space-between;
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}
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.header-text {
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flex: 1;
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}
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.title {
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display: block;
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font-size: 36rpx;
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font-weight: bold;
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color: #ffffff;
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margin-bottom: 8rpx;
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}
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.subtitle {
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display: block;
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font-size: 24rpx;
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color: rgba(255, 255, 255, 0.8);
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}
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.robot-icon {
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font-size: 40rpx;
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}
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.close-btn {
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position: absolute;
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top: 20rpx;
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right: 20rpx;
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width: 60rpx;
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height: 60rpx;
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display: flex;
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align-items: center;
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justify-content: center;
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background: rgba(255, 255, 255, 0.2);
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border-radius: 50%;
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}
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.close-icon {
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font-size: 32rpx;
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color: #ffffff;
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font-weight: bold;
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}
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.service-section {
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padding: 40rpx;
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}
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.section-title {
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display: block;
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font-size: 28rpx;
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font-weight: bold;
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color: #333333;
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margin-bottom: 30rpx;
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}
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.service-list {
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display: flex;
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flex-direction: column;
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gap: 24rpx;
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}
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.service-item {
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display: flex;
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align-items: center;
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|
justify-content: space-between;
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padding: 24rpx;
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|
background: #f8f9fa;
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border-radius: 16rpx;
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|
border: 2rpx solid #e9ecef;
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}
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.service-info {
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flex: 1;
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}
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.service-name {
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|
display: flex;
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|
align-items: center;
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|
margin-bottom: 12rpx;
|
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|
}
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|
.name {
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|
font-size: 28rpx;
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|
|
font-weight: bold;
|
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|
|
color: #333333;
|
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|
|
margin-right: 16rpx;
|
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|
|
}
|
|
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|
|
.phone {
|
|
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|
|
font-size: 26rpx;
|
|
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|
|
color: #666666;
|
|
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|
|
}
|
|
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|
|
.work-time {
|
|
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|
|
display: flex;
|
|
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|
|
align-items: center;
|
|
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|
|
|
}
|
|
|
|
|
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|
|
|
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|
|
.time-label {
|
|
|
|
|
|
font-size: 24rpx;
|
|
|
|
|
|
color: #999999;
|
|
|
|
|
|
margin-right: 8rpx;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
.time-value {
|
|
|
|
|
|
font-size: 24rpx;
|
|
|
|
|
|
color: #666666;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
.call-btn {
|
|
|
|
|
|
display: flex;
|
|
|
|
|
|
flex-direction: column;
|
|
|
|
|
|
align-items: center;
|
|
|
|
|
|
justify-content: center;
|
|
|
|
|
|
width: 100rpx;
|
|
|
|
|
|
height: 100rpx;
|
|
|
|
|
|
background: linear-gradient(135deg, #f15a04 0%, #f15a04 100%);
|
|
|
|
|
|
border-radius: 16rpx;
|
|
|
|
|
|
box-shadow: 0 8rpx 20rpx rgba(102, 126, 234, 0.3);
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
.call-icon {
|
|
|
|
|
|
font-size: 24rpx;
|
|
|
|
|
|
margin-bottom: 4rpx;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
.call-text {
|
|
|
|
|
|
font-size: 20rpx;
|
|
|
|
|
|
color: #ffffff;
|
|
|
|
|
|
font-weight: bold;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
.modal-footer {
|
|
|
|
|
|
padding: 20rpx 40rpx 40rpx;
|
|
|
|
|
|
text-align: center;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
.footer-tip {
|
|
|
|
|
|
font-size: 22rpx;
|
|
|
|
|
|
color: #999999;
|
|
|
|
|
|
line-height: 1.5;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
/* 动画效果 */
|
|
|
|
|
|
@keyframes fadeIn {
|
|
|
|
|
|
from {
|
|
|
|
|
|
opacity: 0;
|
|
|
|
|
|
}
|
|
|
|
|
|
to {
|
|
|
|
|
|
opacity: 1;
|
|
|
|
|
|
}
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
@keyframes slideUp {
|
|
|
|
|
|
from {
|
|
|
|
|
|
transform: translateY(100rpx);
|
|
|
|
|
|
opacity: 0;
|
|
|
|
|
|
}
|
|
|
|
|
|
to {
|
|
|
|
|
|
transform: translateY(0);
|
|
|
|
|
|
opacity: 1;
|
|
|
|
|
|
}
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
/* 响应式设计 */
|
|
|
|
|
|
@media (max-width: 750rpx) {
|
|
|
|
|
|
.modal-container {
|
|
|
|
|
|
width: 95%;
|
|
|
|
|
|
margin: 0 20rpx;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
.modal-header {
|
|
|
|
|
|
padding: 30rpx 30rpx 15rpx;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
.service-section {
|
|
|
|
|
|
padding: 30rpx;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
.service-item {
|
|
|
|
|
|
padding: 20rpx;
|
|
|
|
|
|
}
|
|
|
|
|
|
|
|
|
|
|
|
.call-btn {
|
|
|
|
|
|
width: 80rpx;
|
|
|
|
|
|
height: 80rpx;
|
|
|
|
|
|
}
|
|
|
|
|
|
}
|
|
|
|
|
|
</style>
|